Epic Kayaks warrants all products to be free from defects in materials and workmanship for one year from the date of purchase. This warranty applies to the original owner for purchases made directly from Epic Kayaks or an authorized Epic dealer and is non‐transferable. If damage is due to a material or manufacturing defect, Epic will repair or replace the kayak free of charge.
Epic reserves the right to determine if a product will be covered under warranty. Normal wear, cosmetic blemishes, and damage due to improper use, modification, negligence or transport are not covered under warranty. Surf damage to surf skis or wing paddles is not considered a manufacturing defect. Demo equipment is not covered under warranty. Your original invoice is your proof of purchase. This warranty policy does not apply to Epic Australia; any and all boats & paddles purchased in Australia are not covered by warranty.
To pursue a customer warranty claim, contact your local dealer. We will work with you through your local dealer. If this process does not meet your expectations, you are welcome to contact Epic Kayaks directly. Follow the procedures below: